HBN

Data quality

Highland Business Networks manages other people’s data. With a number of contracts with important clients for whom data is their business lifeblood, accuracy and reliability of the data content are vital - that’s why these clients rely on HBN to maintain and manage their data for them.

Whether it is to capture and key new data reliably, or to check and validate existing data, organisations like Reeds Business Information, Learning Connections Scotland, Scottish Children’s Reporter Administration, the University of the Highlands and Islands Millennium Institute and South Lanarkshire Council as examples all rely on us for their key information.

Example - Reeds Business Information
Reeds publish a number of important professional trade directories - including Kemps and Creative Handbook - directories focusing on the creative arts and media companies. With almost 100,000 business entries, how do they ensure that the details are correct each year? Simple - they rely on HBN to contact each business, check the details and accurately update the database. Phoning out to countries as far afield as China, Australia and the Americas, the work can be 24 hour-a-day, and involving many different languages.

Example - SCRA

With over 1 million records in their main database, SCRA required a company which could take raw data of contacts with children and their families, and key the complex forms into the database, validate the records not only internally but against past records for the same child, and produce annual statistics for publication. HBN filled this need. With a team of staff working week in and week out throughout the year, we captured the data, validated it, and followed up data errors to ensure that ultimately the data was accurate, and the statistical information derived from it as representative as possible.

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